Experience Surveys

Capture meaningful customer experiences, with the TrustSpot survey system.
Survey overview

11 Question Types

Our suite of features allows you to create an unlimited number of surveys to capture customer experiences and display those responses on your website. Here are a few great ways customers are capturing experiences today:

  • Allow site visitors to share their experience directly on the site
  • Identify customer loyalty with Net Promoter Score®
  • Launch visual UGC campaigns to drive brand awareness
Adding Survey Questions

Customize Survey Design

Easily change colors, fonts, buttons, logos and more. You can even add custom background images to fully brand the survey experience for your customers. See a preview of your survey in real time to make fast changes.

Customize Survey Design

Response management

Be alerted the moment a new response has come in for any of your surveys and take actionable measures to respond to the customer and share on social media.

  • Respond both privately and publicly
  • Social Share to Facebook, Twitter or Linkedin
Response management

Create Tags & Categories

Build categories of content responses, so your team can better manage the feedback from each survey. You can even add tags to responses and visual uploads, in order to build powerful filtering options on your website.

  • Add, Edit, and Remove tags in 1-click
  • Import tags in bulk
Tags Management Page

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