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4.8 / 5
  • 371Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

Melissa Noonan

Verified Buyer

Jul 20, 2017

I must admit I do love Kollect. I love the regular collections and I have to admit I have been onto them quiet a few times regarding my bins (or accidently pressing proceed button an extra time while booking bins) I only need to send a message and the ring within minutes and have the problem sorted within the day. Aine is great she has often gotten back to me even after hours which I mean is only top class customer service... Only fault I do have though is when I put my bin out Its out for majority Of The day and collected late in evening (some through no fault of there own but in regards to truck break downs etc) though u are told to have it out 7am but to have a regular time set to have bins collected would be great. Anyway *5 stars for me best service I've gotten with Any refuse company ???

Linda Mason

Verified Buyer

Jul 19, 2017

Kollect is a great service to have its in your hands when you need the bin collected you just book it in yourself not like other bin services when it has to go out on the day of collection its stress free really that's the way I see it ...

Response from Kollect

Jul 19, 2017

Hi Linda, Thank you for the 5 star review , and for the kind words about our services Pat

Jim Tase

Verified Buyer

Jul 19, 2017

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Response from Kollect

Jul 19, 2017

Hi. Jim, Thank you for the 5 ***** review

Niicola Hutchinson

Verified Buyer

Jul 19, 2017

5 star service with Kollect, I forgot to book my bins in and when I was moving property I sent a message through there online service and my bins were collected. My bins were also transferred to my new house during out of work hours! You wouldnt get that kind of service else where. I also love that its pay as you go with no sign up fee or hidden costs .. highly reccomened ?

Response from Kollect

Jul 19, 2017

Niicola Hutchinson Thanks a million for the feedback and review. We love our customers. Thanks for the continued support. Team Kollect.

Teresanne O'Reilly

Verified Buyer

Jul 19, 2017

Kollect is great! The booking system is quick and easy, the service is consistently good and there are actual people there to chat to if you need a hand with anything - not always something you get when you're using an online service. I highly recommend them!

Response from Kollect

Jul 19, 2017

Teresanne O'Reilly Thanks a million for the 5 star review. We appreciate your support and our Kollect customers are the best.

Tara

Verified Buyer

Jul 19, 2017

I have had a lot of problems with ye from day one too many to go into on here. But turned me off your company the treatment i got.

Katy

Verified Buyer

Jul 19, 2017

Best rubbish collection company around! I forgot to put my bin out before I went to work but when I got home my bin had been emptied, excellent customer service.

James

Verified Buyer

Jul 19, 2017

Prices are good. I like online booking. They also got rid of those annoying spam texts to let you know that there was a pickup in your area . They used to send these every week regardeles of if you had a bin due for pick up or not. Bin's are sometimes thrown in front of drive rather than put back where they were left. Overall happy with Kollect but they could do with some improvements

David O'Sullivan

Verified Buyer

Jul 15, 2017

Really impressed with the customer service, the response rate on Messenger is amazing, even at 20 past midnight!

Kathleen Flynn

Verified Buyer

Jul 11, 2017

Best service out there ? highly recommend these guys for the fantastic service

Katie Buckley

Verified Buyer

Jul 11, 2017

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Liza Rochford

Verified Buyer

Jul 11, 2017

Excellent service polite and Helpful. ul I rang last minute as I forgot to put out my bin not Problem they came and pulled bin out.

Keresztes Katalin

Verified Buyer

Jul 11, 2017

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Response from Kollect

Jul 12, 2017

Hi Kerrsztes thank you for the 5 star review ????

Aine Murphy

Verified Buyer

Jul 08, 2017

Fantastic company that I would highly recommend to anyone!!..Áine will go out of her way to give you the best service possible!!. No stress, no problems like other companys in the past!& the friendliest staff!.. companys like this are hard to come by!! Thank You for such a professional flawless service!

Response from Kollect

Jul 08, 2017

Thanks a million Aine .. our Very own Aine is a star We will pass on your fantastic words Pat

Audrey Kennedy

Verified Buyer

Jul 08, 2017

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Fiona Murphy

Verified Buyer

Jul 07, 2017

What a great service I completely forgot to ring in during the wk for my bins to be collected fri so got on to aine thru mail and she said she'd do her very best to get onto the driver if passing my house and both bins were emptied . Highly recommend them thanks again for your help , will ring in time nxt wk . ?

Response from Kollect

Jul 07, 2017

Fiona, Thanks a million for your feedback, everyone in the office is delighted. We strive to look after our awesome customers. Have a fantastic weekend. :)

Karen Keating

Verified Buyer

Jul 06, 2017

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Response from Kollect

Jul 07, 2017

Thanks a million Karen ????

Ann Vandendriessche

Verified Buyer

Jul 02, 2017

I only recently became a customer but am absolutely delighted with the service! Dead easy to order and very friendly staff...first time my bin was lifted I got a message late afternoon to say they were still collecting. Then got an Email to say thanks for being a customer and asking what i thought about the service...all I can say is that I'm VERY impressed, keep it up guys and thank you!

Response from Kollect

Jul 02, 2017

Thanks a million Ann for your kind comments, we do try our best to ensure we do right by our customers. ????

EJ Casey

Verified Buyer

Jun 24, 2017

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Response from Kollect

Jun 24, 2017

Hi EJ Thanks for the 5 ***** review ????

Linda Stephens

Verified Buyer

Jun 23, 2017

Coulnt ask for better service, prices are so reasonable.the staff so friendly and helpful best service in town ?

Response from Kollect

Jun 23, 2017

Lindy thanks a mill .. we are all chuffed with your kind words ????