Elm of Burford Ltd
4.2 From 1 to 5
13 Reviews
Overall Ratings
5 Stars
9
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
  • 13 Reviews
  • 8 / 10 Recommend
  • 8.4 / 10 TrustScore
Jun 28, 2018
Very pleased with my purchase and delivery was very swift ,thank you
May 31, 2018
I ordered a pair of trousers for a birthday present and payment was taken from my account the same day even though it later turns out that, unknown to me, they did not have the trousers in stock. I had an e mail asking me to review my experience but no parcel had arrived. Nearly two weeks after placing the order, I rang to see what had happened and was promised a return phone call the next day to report on progress. It didn’t come and I phoned again yet another day later to be told that the trousers I had ordered were not in stock but should be in soon. The company had my e mail address so why didn't they keep me informed? Customers can cope with hitches if they are kept up to date. It eventually turns out that the item I ordered is discontinued so I now await a refund.
Apr 15, 2018
Ordered some boots didn't say they were out of stock at time of ordering got to wait another week not very happy
Apr 10, 2018
Had to phone as post office were late in dilivering but arrived the next day friendly staff
Mar 31, 2018
Very very good service.
Mar 26, 2018
Excellent service
Mar 11, 2018
Hello your service was excellent. Nobodys fault but the mittens of possum wool and leather are too big and a diffetent style from the original ones I bought. I shall be returning them soonest. The ones I bought originally didnt have studs down the back they were just slip ons and I wanted the same again.
I will phone you Monday to explain
Hilary Thorneycroft


Hil
Mar 10, 2018
Sometimes hard to find what I’m looking for.
Mar 04, 2018
Excellent
Mar 01, 2018
Excellent company, excellent jumper.
Expensive, but you pay for quality.
Feb 26, 2018
Very helpful via email and telephone. Extremely knowledgeable about their products. Prompt service with regular updates.
Feb 23, 2018
Delivery tracking was very clear and accurate. Pleased with purchase
Feb 12, 2018
Very helpful staff and item arrived on time as promised.
About Elm of Burford Ltd
Elm of Burford are delighted to bring you Country Clothing and Footwear of the highest quality from leading brands such as Schoffel, Barbour, RM Williams, Akubra , Aigle, Sasta, Noble Wilde and many more. As a family run business with over 20 years of experience, we pride ourselves with a professional, friendly service; and with extended product and brand knowledge, our team are always happy to help.
Elm of Burford Ltd is a Verified Merchant
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