Getida Retail
4.6 From 1 to 5
171 Reviews
Overall Ratings
5 Stars
148
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
13
Reviews 171
Recommend 9 / 10
TrustScore 9.29 / 10
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Chris
Mar 25, 2024
Very quick and Helpful!
Mitzi R
Mar 08, 2024
Support help was efficient and helpful!
Gina
Feb 26, 2024
Working with Getida is a no brainer. It amazed me how much we have recovered with very little input on our end.
Trish
Feb 26, 2024
Quick, thorough response, exceeded my expectations. Thank you.
Ethan
Feb 26, 2024
The customer service provided through the chat feature is exemplary. Polite, responsive, knowledgeable and all around a helpful experience.
Svetlana R
Feb 23, 2024
Fast and professional help. Thank you!
Sam
Feb 15, 2024
GetIDA is very easy to use & they do a great job of collecting money owed to us by Amazon without us having to worry about it.
Charles
Feb 09, 2024
Verified Buyer
They charge a commission on inventory that was found by Amazon. That's not ok!
Juliano B
Feb 06, 2024
Albaro was great. He was throwing the exact answer I needed right away and with class. This was a fantastic experience for customer service
Timothy M
Jan 26, 2024
Brilliant communication and solved my problem within a few minutes
Khoa H
Jan 25, 2024
Great Reimbursement Service that I have experienced. As an Amazon seller, I DO recommend to use Getida to manage your stock performance
Trevor G
Jan 19, 2024
very professional chat support - very precise and concise direction and Albaro got straight to the solution
Audrey
Jan 15, 2024
I'm very satisfied with Getida's service. I would say it's the best Amazon related service provider out there. Their customer support is quick and great and their service is superb.
Helen
Dec 04, 2023
Getida has been great in helping my business to recover reimbursements. the team is knowledgeable about Amazon reimbursement process, policy and reporting and always available to help.
Natalie W
Nov 20, 2023
Very quick to help me with any issues I have! I highly recommend using Getida, very great customer service and helps with Amazon operations a ton!!
Mirela
Nov 03, 2023
Verified Buyer
They said first 400$ in refunds are free, but it's a lie. Stay away from them!
Leonel
Oct 25, 2023
Is amazing the customer support, always there and very efficient, I really appreciate how simple, quick and easy it is to communicate with you for any questions, and Albaro is really great, very patience, always with a fast response and knowledge
Carmen M
Oct 06, 2023
Albaro Rivas is awesome! His responses to my questions were clear, concise, and timely.
Daniel
Sep 06, 2023
**Enttäuschend und Zeitverschwendung 🙄**

Ich wurde von Getida per E-Mail angeworben und ihnen wurde eine erste Gebührenermäßigung angepriesen. Nach einem zeitaufwendigen Meeting und dem Onboarding erhielt ich Zugriff auf ihre Plattform und mein Amazon-Konto. Ich wartete geduldig darauf, dass Getida die versprochenen Rückerstattungen für mich einholte, aber das ist nie passiert. Trotz mehrfacher Anfragen und Nachforschungen hieß es immer nur, dass ich weiter warten sollte.

Später bemerkte ich, dass die Plattform erneut nach meinen Zugangsdaten verlangte, also fragte ich erneut nach, ob alles in Ordnung sei. Dann begannen sie, interne Fragen hin und her zu werfen, aber es wurde nichts unternommen. Schließlich habe ich den Zugang zu ihrer Plattform und meinem Amazon-Konto entfernt. Diese Erfahrung war absolut enttäuschend und pure Zeitverschwendung. Getida hat seine Versprechen nicht eingehalten, und ich kann sie nicht empfehlen. 🙄
S.Koester
Aug 12, 2023
No answers to mails, very little progress
About Getida
Getida is the global leader in Amazon FBA auditing and reimbursement solutions. An authorized member of the Selling Partner Appstore and Amazon Emerald program, we’ve helped tens of thousands of sellers worldwide reimagine reimbursements as a strategy for growth.
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Getida is a Verified Merchant
Questions? Contact Us
support@getida.com
(888)-280-0032
10-6 PM EST
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