Kollect Public Services
4.8 From 1 to 5
371 Reviews
Overall Ratings
5 Stars
338
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
7
Reviews 371
Recommend 10 / 10
TrustScore 9.7 / 10
Write a Review
Melissa Noonan
Jul 20, 2017
Verified Buyer
I must admit I do love Kollect. I love the regular collections and I have to admit I have been onto them quiet a few times regarding my bins (or accidently pressing proceed button an extra time while booking bins) I only need to send a message and the ring within minutes and have the problem sorted within the day. Aine is great she has often gotten back to me even after hours which I mean is only top class customer service... Only fault I do have though is when I put my bin out Its out for majority Of The day and collected late in evening (some through no fault of there own but in regards to truck break downs etc) though u are told to have it out 7am but to have a regular time set to have bins collected would be great.
Anyway *5 stars for me best service I've gotten with Any refuse company ???
Linda Mason
Jul 19, 2017
Verified Buyer
Kollect is a great service to have its in your hands when you need the bin collected you just book it in yourself not like other bin services when it has to go out on the day of collection its stress free really that's the way I see it ...
Response from Kollect
Jul 19, 2017
Hi Linda, Thank you for the 5 star review , and for the kind words about our services Pat
Jim Tase
Jul 19, 2017
Verified Buyer
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Response from Kollect
Jul 19, 2017
Hi. Jim, Thank you for the 5 ***** review
Niicola Hutchinson
Jul 19, 2017
Verified Buyer
5 star service with Kollect, I forgot to book my bins in and when I was moving property I sent a message through there online service and my bins were collected. My bins were also transferred to my new house during out of work hours! You wouldnt get that kind of service else where. I also love that its pay as you go with no sign up fee or hidden costs .. highly reccomened ?
Response from Kollect
Jul 19, 2017
Niicola Hutchinson Thanks a million for the feedback and review. We love our customers. Thanks for the continued support. Team Kollect.
Teresanne O'Reilly
Jul 19, 2017
Verified Buyer
Kollect is great! The booking system is quick and easy, the service is consistently good and there are actual people there to chat to if you need a hand with anything - not always something you get when you're using an online service. I highly recommend them!
Response from Kollect
Jul 19, 2017
Teresanne O'Reilly Thanks a million for the 5 star review. We appreciate your support and our Kollect customers are the best.
Tara
Jul 19, 2017
Verified Buyer
I have had a lot of problems with ye from day one too many to go into on here. But turned me off your company the treatment i got.
Katy
Jul 19, 2017
Verified Buyer
Best rubbish collection company around! I forgot to put my bin out before I went to work but when I got home my bin had been emptied, excellent customer service.
James
Jul 19, 2017
Verified Buyer
Prices are good. I like online booking. They also got rid of those annoying spam texts to let you know that there was a pickup in your area . They used to send these every week regardeles of if you had a bin due for pick up or not. Bin's are sometimes thrown in front of drive rather than put back where they were left. Overall happy with Kollect but they could do with some improvements
David O'Sullivan
Jul 15, 2017
Verified Buyer
Really impressed with the customer service, the response rate on Messenger is amazing, even at 20 past midnight!
Kathleen Flynn
Jul 11, 2017
Verified Buyer
Best service out there ? highly recommend these guys for the fantastic service
Katie Buckley
Jul 11, 2017
Verified Buyer
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Liza Rochford
Jul 11, 2017
Verified Buyer
Excellent service polite and Helpful. ul I rang last minute as I forgot to put out my bin not Problem they came and pulled bin out.
Keresztes Katalin
Jul 11, 2017
Verified Buyer
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Response from Kollect
Jul 12, 2017
Hi Kerrsztes thank you for the 5 star review ????
Aine Murphy
Jul 08, 2017
Verified Buyer
Fantastic company that I would highly recommend to anyone!!..Áine will go out of her way to give you the best service possible!!. No stress, no problems like other companys in the past!& the friendliest staff!.. companys like this are hard to come by!! Thank You for such a professional flawless service!
Response from Kollect
Jul 08, 2017
Thanks a million Aine .. our Very own Aine is a star We will pass on your fantastic words Pat
Audrey Kennedy
Jul 08, 2017
Verified Buyer
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Fiona Murphy
Jul 07, 2017
Verified Buyer
What a great service I completely forgot to ring in during the wk for my bins to be collected fri so got on to aine thru mail and she said she'd do her very best to get onto the driver if passing my house and both bins were emptied . Highly recommend them thanks again for your help , will ring in time nxt wk . ?
Response from Kollect
Jul 07, 2017
Fiona, Thanks a million for your feedback, everyone in the office is delighted. We strive to look after our awesome customers. Have a fantastic weekend. :)
Karen Keating
Jul 06, 2017
Verified Buyer
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Response from Kollect
Jul 07, 2017
Thanks a million Karen ????
Ann Vandendriessche
Jul 02, 2017
Verified Buyer
I only recently became a customer but am absolutely delighted with the service! Dead easy to order and very friendly staff...first time my bin was lifted I got a message late afternoon to say they were still collecting. Then got an Email to say thanks for being a customer and asking what i thought about the service...all I can say is that I'm VERY impressed, keep it up guys and thank you!
Response from Kollect
Jul 02, 2017
Thanks a million Ann for your kind comments, we do try our best to ensure we do right by our customers. ????
EJ Casey
Jun 24, 2017
Verified Buyer
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Response from Kollect
Jun 24, 2017
Hi EJ Thanks for the 5 ***** review ????
Linda Stephens
Jun 23, 2017
Verified Buyer
Coulnt ask for better service, prices are so reasonable.the staff so friendly and helpful best service in town ?
Response from Kollect
Jun 23, 2017
Lindy thanks a mill .. we are all chuffed with your kind words ????
About Kollect
Clutter gone in a click! We collect everything... We mean everything! Spring clean, attic clear-out, garden shed dismantle and removal, Christmas clutter? Get our crew to do it for you on the same day with a Junk Removal or get a Skip Bag or a skip and load it in your own time. Either way, we’ve got your back. Why Choose Kollect? Customer Service is central to our business. We are all about our customers. No matter what your waste need, we have a solution for you.
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Kollect is a Verified Merchant
Questions? Contact Us
info@kollect.ie
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