17
Reviews
Reviews
17
Recommend
10 / 10
TrustScore
9.6 / 10
Greg Clark
Verified Buyer
Worked with me on a custom order and went the extra mile to make sure everything was correct, really appreciate it.
Samantha Martin
Verified Buyer
Nice but not the color as described! Said oil rubbed bronze and it is not! It is just brown! Still going to use but beware!
Viola V.
Verified Buyer
Very easy to work with, helped me through the entire ordering process as I wasn’t sure what I needed. Would do business with this company again.
Toby Ellsworth
Verified Buyer
Website was a breeze to use, received my order just a few days later
ganeshkrishna
Verified Buyer
WOW! I was a bit scared when I received my chandelier (it was a 16 bulb ET2 and very fragile). My contractor took several weeks to actually open the box and install the unit. Much to my dismay a couple of the bulbs were broken and half of the unit was not working. It was past my 30 day period from purchase so I was scared that the unit would not be replaced.
Much to my surprise, Lynn, their customer service rep was EXTREMELY helpful and sympathetic. She had multiple conversations with the manufacturer (was trying to just send parts) and convinced them to send a new replacement in a timely manner.
I would highly recommend doing business with this company and will shop here again.
Much to my surprise, Lynn, their customer service rep was EXTREMELY helpful and sympathetic. She had multiple conversations with the manufacturer (was trying to just send parts) and convinced them to send a new replacement in a timely manner.
I would highly recommend doing business with this company and will shop here again.
bevspo
Verified Buyer
Great company to work with. Quick shipping and very responsive to customers.
Franklin
Verified Buyer
Do what they say
Pretty straightforward, we ordered some light fixtures and they were delivered the next week. Easy enough.
Pretty straightforward, we ordered some light fixtures and they were delivered the next week. Easy enough.
danlodl
Verified Buyer
I purchased Kichler low voltage lighting to install around our house. I had two minor issues with the product and when I contacted Lighting by Lux they were quick and efficient in researching my problems and, best of all, their solutions worked! I just love dealing with vendors and people who exceed my expectations and LbL certainly qualifies on that score. I will definitely use them again.
Nancy Petty
Verified Buyer
Very Pleased
This is the second time we have purchased items from Lighting by Lux. Always great service and great prices. Very pleased and wouldn't hesititate to recommend them.
This is the second time we have purchased items from Lighting by Lux. Always great service and great prices. Very pleased and wouldn't hesititate to recommend them.
kellykk
Verified Buyer
We've ordered from lux in the past. No problem this time or last.
Richard
Verified Buyer
Would do business here again
We bought a chandelier from lighting by lux. It arrived a few days later and we installed it that weekend. Nice folks.
We bought a chandelier from lighting by lux. It arrived a few days later and we installed it that weekend. Nice folks.
Brin2
Verified Buyer
This was the first time we had ordered anything like this online. We were a little nervous but it was truely a delightful experience. The service was GREAT and our fixture is just beautiful. We'll order again.
johnmarkmelanie
Verified Buyer
We were amazed at the selection of lights offered at LightingByLux.com. We ordered a Tiffany rose lamp on Feb. 7 for $80 - a price that is comparable to other websites. By Feb. 15 we received an email confirmation that our order had shipped, and it arrived the next day via FedEx.
DebbyG
Verified Buyer
Could not ask for better service. My beautiful Quizel Chandelier arrived within days of ordering. Their web-site is easy to maneuver through, and pictures closely represent the product. I would do business with them again easily. Their prices were very competative, and a big plus was the 'no restocking fee'!
LCD
Verified Buyer
This was, by far, one of the most pleasant online shopping experiences we have encountered. The staff was extremely attentive in answering our questions and could not have been more courteous. Our order was promptly expedited and delivered. What a pleasure to know that good old fashion customer service still exists. Keep up the great work!
smonempour26
Verified Buyer
I received the fixture quickly and as described. Thank you!
aliasco
Verified Buyer
Fast shipping and a good price, will do business with Lux again.
About Lighting by Lux
Shop for light fixtures and home decor at discount pricing with free shipping at Lighting by Lux. Specializing in lighting fixtures for the kitchen, bedrooms and bathrooms. Contact Our Lighting Experts at 1-800-419-5967
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Lighting by Lux is a Verified Merchant
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