Sambonet Online Store Home Improvement & Garden
4.2 From 1 to 5
247 Reviews
Overall Ratings
5 Stars
176
4 Stars
17
3 Stars
18
2 Stars
10
1 Star
26
Reviews 247
Recommend 8 / 10
TrustScore 8.48 / 10
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Anna
Feb 04, 2023
We ordered silver plated set of 75 items for 2kEUR + and it arrived to us with some items colored black. After one time use (we ate tomato soup), the spoons became red. When we contacted the shop - responce time is 7 days. They offered to us to buy new products and return the current set. the set meanwhile became 20% more exensive. It's unelievable how unprofessional these people are working!
Marta Carrasco
Jul 14, 2021
Verified Buyer
excellent experience. just as I ordered and delivered promptly. Thanks.
Reid Davis
Jul 08, 2021
Verified Buyer
Great experience and great looking flatware!
Lori Needham
Jul 02, 2021
Verified Buyer
Order arrived quickly and were shipped with care. They are just what I wanted - very attractive and well made. Will enhance my food offerings!
Ryan Roth
Jul 02, 2021
Verified Buyer
Love the hannah series, we keep buying more!
Jose Ponce
Jun 30, 2021
Verified Buyer
Fantastic cuatomer service to get the products I wanted
Qin Zhang
Jun 30, 2021
Verified Buyer
So elegant!
Katharine Carney
Jun 11, 2021
Verified Buyer
Excellent, quality flatware. Prompt delivery.
Teresa Roemmelt
May 28, 2021
Verified Buyer
The sent me the wrong item. Can't reach anyone by phone. Two emails unanswered. hat else is there to say.
Scott Roder
May 27, 2021
Verified Buyer
Very fast order fulfillment and delivery
Shawn Blakeley
May 24, 2021
Verified Buyer
My item was out of stock & I really appreciated the website's ability to take my email address and notify me later when it was back in stock. My 2 orders were shipped at the same time, arrived timely, and in perfect condition. The quality & craftmanship of the product is absolute perfection - it truly elevates the experience.
Lala Hannah
May 22, 2021
Verified Buyer
Beautiful products!
Top customer service from Chris!
Lawrence Broxmeyer
May 14, 2021
Verified Buyer
Spoke to Chris at your customer service. Explained that I needed to order more items in the same line including a discontinued green saucepan in the color described as mint. Also explained that since I am using an induction stove I needed more in that line which I purchased which was larger than 5.5 inches in diameter (most of the stock you currently carry is below that measurement). He mentioned that he would try to find such items including the discontinued green saucepan and get back with me, either through phone or E-mail. To this point I have heard nothing.
Kerrie Butterfield
Apr 26, 2021
Verified Buyer
Excellent in every step
Of the purchase process
William Anderson
Apr 20, 2021
Verified Buyer
Sambonet had the pieces I needed and I received them just days after placing the order.
Diana Campolattaro
Apr 06, 2021
Verified Buyer
great and friendly customer service!
Kate Arnesen
Mar 15, 2021
Verified Buyer
Very good service, prompt delivery. Beautiful product.
Sara Darehshori
Mar 15, 2021
Verified Buyer
I love the silverware and it arrived extremely quickly!
robert page
Mar 12, 2021
Verified Buyer
Very good They are out of stock a few pieces i still;; need
Huda Alasmakh
Mar 05, 2021
Verified Buyer
I appreciate your Customer service team specially Christopher, however it was very hard to be able to get in touch before his help as no one was answering the phone or replying to emails.
About Sambonet Online Store
Sambonet is an internationally famous manufacturer of cutlery and tableware, both in the more traditional as well as in the more modern experimental design styles. The collections are made from stainless steel, silver-plated stainless steel and nickelsilver-plated. The company has always taken great care to preserve the elevated quality level of its products, safeguarding the quality and craftsman’s care of the details and maintaining a constant relationship between tradition and innovation. Some products, such as the fish-kettle, the Center Line and the Elite trays of Linea 50 are famous and over the years have helped to consolidate the image of the brand at international level. They are today on show at the prestigious MoMA in New York
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Sambonet Online Store is a Verified Merchant
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